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BNI Call

One Stop Solution via BNI Call 1500046

In line with BNI Mission to provide excellent services and digital solutions to all customers, and as the primary partner of choice, BNI Call continues to deliver the Best Services to our customers anywhere and anytime.

BNI Call commitments to continuously improve the quality of service for customers is materialized through the standardization of quality in all services so that BNI Call succeeds in obtaining ISO 9001: 2015 Certification as a recognition of quality standards. BNI Call also able to gain a number of achievements in domestic and international Contact Center competitions.

BNI Call gives customers the ease of obtaining information, conducting transactions and obtaining digital solutions to any problems both banking and credit cards services.

BNI Call 1500046 services can be enjoyed by BNI customers 24 hours a day and 7 days a week, both using the Interactive Voice Response (IVR) feature or directly to the BNI Call Officer.

Now comes BNI Call Virtual Assistant, an application based on Artificial Intelligence (AI) which has been equipped with Voice Command features and Natural Language Processing (NLP). The BNI Call Virtual Assistant can be easily downloaded at Play Store or App Store and can be accessed anywhere, domestically and abroad. The BNI Call Virtual Assistant provides new experiences and offer Convenient access for customers getting information, handling complaints and transactions.

Access to BNI Call 1500046 :


Access from all regions of Indonesia

PSTN phone (Fixed Phone) Celuller phone ( Mobile Phone) 1500046 (without region code) 1500046 (without region code) Local rates Celluler service provider rates

Access from abroad

Fixed Phone / Mobile Phone +62-21-30500046 According to service provider rates of each country





Instagram: @bni46 twitter: @BNI, @BNICustomerCare Facebook: BNI


BNI Call Virtual Assistant for inquiry and transaction, download at Play Store/ App Store

Service instructions and quick access of BNI Call 1500046 click here.

Customer Service Procedures and Complaint Settlement click here.