Jakarta, March 17 2020 --- PT Bank Negara Indonesia (Persero) Tbk (BNI) applies work system adjustment which aims to reducing the spread of the corona virus or COVID-19. This action is a step taken by BNI in order to provide maximum protection to employees, their families, and even customers from the possibility of being exposed to COVID-19, which has now become a global pandemic.
BNI sets three work system adjustment namely Split Operation, Shift Operation, and Work From Home. Split and Shift Operation are applied to functions related to the main operations and banking services. Meanwhile, the Work From Home system are applied to other positions or work from home. This system is only applied to areas that have been designated as areas with high risk conditions. This step is expected to help reduce the rate of spread of the Corona virus or known as COVID-19 in its distribution centers, including in DKI Jakarta and surrounding areas.
The decision is a form of BNI's compliance with government policies to prevent the spread of COVID-19. This Work From Home policy is also in line with the direction of Joko Widodo, the President of the Republic of Indonesia on Sunday, 15 March 2020: "With this condition, it's time we work from home, learn from home, worship at home. This is the time to work together, help one another, and unite, mutual cooperation, we want this to become a community movement so that the COVID-19 problem can be handled optimally”.
The Corporate Secretary of BNI, Meiliana said that, this work system adjustment enters into force on Tuesday, 17 March 2020. This step is expected to able to optimize the employees’ efforts to maintain the health of their closest family members at home while providing maximum protection from the potential for contracting COVID-19 while interacting with the community while working or traveling to and from work.
Banking Operations and Services Continue As Usual
Meiliana also confirms that banking services remain able to be enjoyed by customers and public namely by using electronic channel that has been developed by BNI. The technology applied to BNI’s electronic channel can accompany customers and public to still be able to transact, even 24 hours a day and seven days a week.
"For the purpose of transactions, BNI alerts its digital services that enable transactions to occur without direct interaction with bank employees. BNI Mobile Banking, BNI Internet Banking, BNI SMS Banking, and ATM BNI can be utilized by customers 24 hours a day. Even for people who need consulting services, we are ready at the BNI Call Center at 1500046," Meiliana said.
If you still need banking services at the branch, public does not need to worry because at every branch office, BNI implements Corona security protocol. The protocol includes Preventive measures, including body temperature checking for all people entering and leaving a BNI Branch Office.
BNI prepares Hand Sanitizers in locations that are easily accessible by the community. Hand Sanitizer is also prepared for officers at the front office who meet directly with the community, such as Tellers and Customer Service.
“For maximum protection, we have sprayed disinfectant liquid at BNI branch offices, ATMs and work spaces, so we will minimize the Corona virus transmission," Meiliana said.
Furthermore, Meiliana said that with a heavy heart BNI had to convey that one of BNI's employees had tested positive for COVID-19. Currently, the person concerned is in stable condition. In his daily live, the employee works in a unit that is not directly related to community, so that the potential for transmission to community can be minimized.
"We are very concerned about this condition. We hope that the healing process will run smoothly and will recover 100% soon. For the family, we extend our sympathy, hopefully they will be given strength in facing this situation," Meiliana said.
For further information :
Corporate Secretary BNI
Telp: 021-5728387
Email: bni@bni.co.id