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Press Release

Growing Strong and With Quality, BNI Emerald Won Award

Growing Strong and With Quality, BNI Emerald Won Award

Jakarta, 15 December 2021 -- PT Bank Negara Indonesia (Persero) Tbk. (BNI) is considered to have the best priority banking service among all Indonesian banks. Apart from the significant increase in the number of customers, BNI's priority banking service has proven to be able to answer all customer needs, including fund management in the midst of a pandemic. 

As for, the largest and integrated economic media CNBC Indonesia held a peak of appreciation at the CNBC Indonesia Awards 2021. In this event, BNI Emerald was crowned The Most Innovative Priority Banking in Pandemic at the CNBC Indonesia Awards 2021. 

CNBC Indonesia considers that this BNI priority customer product has proven to have brilliant growth and the excellent service quality it provides to priority customers in the country. 

This award was handed over to the Consumer Business Director of BNI, Corina Leyla Karnalies at The Langham Ballroom, Jakarta, Tuesday (14/12/2021). 

Corina said that interest rate adjustments also provide BNI Emerald customers with more diverse choices in investing. 

During the pandemic period, BNI is also actively offering government bonds, both retail bonds that can be purchased through BNI Mobile Banking and BNI Internet Banking applications, as well as government bonds (SUN) through auctions held by the Indonesian Ministry of Finance. 

In her opinion, this achievement is also supported by the privileges given to BNI Emerald customers which are always adapted to the conditions and needs of customers, especially during this pandemic. 

These privileges include the free service of spraying disinfectants for priority customer homes, providing free swab test services, to Passport Sameday Service directly at the BNI Emerald Lounge. 

"We are really grateful for the appreciation given. Of course this will be a momentum for us to be even more active in providing the best service as well as the right financial solution for our priority customers," she mentioned. 
As for, in addition to offering wealth management services in Indonesia, BNI Emerald premium services can also be enjoyed while traveling at the airport or while being overseas where BNI has representative offices or branches, namely Singapore, Hong Kong, Seoul (South Korea), Tokyo (Japan), London (UK), and New York (United States of America). 

BNI Emerald services can be enjoyed by wealthy customers at 3 (three) levels based on Asset Under Management (AUM): Emerald Personal Banking (Rp 500 million-Rp 5 billion), Emerald Priority Banking (Rp 5 billion-Rp 15 billion), and Emerald Private Banking (Rp 15 billion and more). 

BNI offers a number of privileges for their premium customers through attractive promos and programs that pamper customers, ranging from free foreign ATM cash withdrawals, to special prices for private jet and helicopter rentals. 
During the pandemic, BNI Emerald provides extra services to help their premium customers reduce the risk of exposure to the virus, starting from PCR and Antigen swab tests from home or on site for Rp. 1 with just a swipe of a debit card. They are also entitled to free vaccines, free disinfectant for cars and houses, and passport processing without queuing. 

The response from the public has been positive, as can be seen from the increase in the number of BNI Emerald customers by 6.1% with the growth of BNI Emerald deposit funds by 7.2% and a jump in the value of savings by up to 20.7%. 

In total, BNI Emerald contributed 19% of BNI's third party funds (DPK). Contributions to fee-based income also shot up sharply, amounting to 65% of the investment management fee and 25.5% of the overall fee. 
To continue to increase the user base, BNI offers digital channels for purchasing investment products and other banking transactions, as well as financial advisory from relationship managers and investment specialists. Digital channels are also used for promotions to increase awareness of the value offered by BNI Emerald.

For more information, please contact:
BNI Corporate Secretary 
Phone: 021-5728387
Email: bni@bni.co.id

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